Philosophy of Care
At Chatsworth, we promote good working relationships with outside agencies including, District nurses, G.Ps, Occupational Therapists, social services, mental health specialists, Opticians, Dentists etc. We always receive really good feedback regarding how welcoming the atmosphere is and that the staff are very helpful and friendly.
We have high standards and are always promoting high quality relationship based care and support for people with dementia.
We strive to always update and maintain our good practice.
We provide support in all aspects of End of Life care, including assisting residents and relatives in the planning of their care when they are at their end of life. This enables our residents to pass away where they want and if they have any specific requests, ie, religious or faith, then we can ensure that we incorporate this into their care package.
We encourage visits from the community at Chatsworth, such as local school children, bell ringers, carol singers, religious leaders etc.
We run an open house policy which we feel is vital as it helps us to know that we are getting things right; if we are not then we can put in any necessary changes sooner rather than later. It also enables us to build strong relationships with people living, working or visiting the home.
We truly value feedback from all parties, which is acted on improving our home and the service we offer our residents every day.